VORENDRAPE provides global shipping services, committed to delivering high-quality fashion products to customers safely and efficiently.
5.1 Order Processing Time
All orders will be processed within 1–3 business days after successful payment (excluding weekends and UK public holidays). We will complete product inspection, packaging and delivery arrangement in sequence.
5.2 Shipping Time & Delivery Range
UK Domestic Orders: Standard delivery takes 3–7 business days. European Orders: Standard delivery takes 7–14 business days. International Orders (Other Countries): Standard delivery takes 10–20 business days.
The above time is the estimated delivery time, which may be delayed due to customs inspection, weather, logistics peak season and other objective factors.
5.3 Shipping Fees & Free Shipping
Shipping fees are automatically calculated according to the product weight, volume and delivery destination at checkout. We will launch free shipping preferential activities from time to time, subject to the official website real-time rules.
5.4 Customs & Duties
For international cross-border orders, any import duties, taxes and customs clearance fees generated by the destination country shall be borne by the customer. Our brand will not bear any additional cross-border taxes and fees.
5.5 Package Tracking & Abnormal Problems
After the package is delivered, we will send the tracking number to your reserved email. You can check the logistics status in real time. If the package is lost, damaged or stranded for a long time, please contact our customer service in time, and we will assist you in verifying and solving the problem.